Receive a FREE Business Portfolio Binder with any order over $600.
Receive a FREE Business Portfolio Binder with any order over $600.
NEXT LEVEL ENTERPRISES, LLC
Innovating Your Business With Excellence
Website: www.nextlbs.com
Email: nextlbsdc@gmail.com
Phone: (202) 270-4823
1) Paid Consultation Required
All services begin with a paid consultation.
Consultations include a business assessment, service recommendations, and next steps.
✅ Consultation payments are non-refundable.
2) Deposits & Payments
✅ A deposit is required before work begins.
No payment = no work begins.
3) Client Intake & Required Documents
Clients must complete:
⏳ Project timelines do not start until payment and documents are received.
4) Communication Policy
Approved communication channels:
🚫 No technical assistance or consulting will be provided via text or social media DM.
📌 Response time: 24–48 business hours (Mon–Fri)
5) Scheduling, Late Policy & No-Shows
Late Policy
If you are more than 10 minutes late, your session may be shortened.
No-Show Policy
Missed consultations with no notice are forfeited.
A new booking + payment is required to reschedule.
6) Cancellations & Rescheduling
Rescheduling is allowed with 24-hour notice.
Cancellations made under 24 hours may result in a rescheduling fee or forfeited session.
7) Turnaround Time & Project Timelines
Next Level Enterprises follows a 3-step service model:
✅ Understanding → Developing → Establishing Change
All timelines depend on:
8) Rush Services
Rush (same-day/next-day) requests are based on availability and may require an additional rush fee.
9) Revisions & Scope Changes
Minor revisions may be included depending on your package.
Major changes, new scope, or additional deliverables require a new quote.
10) No Refund Policy
Due to the customized nature of consulting services:
✅ All payments are non-refundable once work has started.
11) Government & Certification Disclaimer
Next Level Enterprises provides professional support for compliance, certifications, proposals, and contracting readiness.
However, government agencies make final approval decisions, not Next Level Enterprises.
12) Professional Conduct
We maintain a respectful, professional environment.
Next Level Enterprises reserves the right to discontinue service for disrespectful behavior, repeated missed appointments, or refusal to follow policies.
Agreement
By booking, paying, or receiving services, the client acknowledges and agrees to these policies.
Everything Next Level.
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